Privacy Policy

1. INTRODUCTION

Hostwebo group entity, the details of which are indicated in the Hostwebo’s Terms of Service, (“Hostwebo”) provides you with web-hosting, domain name registration, and related products and services.

Hostwebo seeks to ensure the highest level of data privacy when offering its variety of quality products and services to Hostwebo customers and subscribers (“Subscribers”) (collectively, “You”, or “Users”).

At Hostwebo, the privacy and security of our Users is of paramount importance. Hostwebo is committed to protecting the data you share with us.

When this Policy mentions “Hostwebo”, “we,” “us”, or “our”, it refers to Hostwebo that is responsible for the protection of your personal information in line with this Privacy Policy (“Data Controller”).

This Privacy Policy (“Policy”) explains how Hostwebo processes information that can be used to directly or indirectly identify an individual (“Personal Data”) collected on our Site, our services (“Service”), forums, and our mobile applications (“Platform”).

All personal data are processed in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at gdpr@hostwebo.com.

2. GENERAL PRINCIPLES. CONFIDENTIALITY

Hostwebo shall process all Personal Data adhering to the general data processing principles:

• Lawfully, fairly, and in a transparent manner in relation to the data subject (lawfulness, fairness, and transparency);
• Collect and process Personal Data only for specified, explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes (purpose limitation);
• Ensure that Personal Data is adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed (data minimization);
• Ensure that Personal Data is accurate and, where necessary, kept up to date (accuracy);
• Ensure that Personal Data is kept in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed (storage limitation);
• Process Personal Data in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures (integrity and confidentiality).

All information stored on Hostwebo’s Platform is treated as strictly confidential. All information is stored securely and is accessed by qualified and authorized personnel only.

3. INFORMATION WE COLLECT

3.1. Information You Provide to Us

Information that is necessary for the use of the Hostwebo Platform:

We ask for and collect the following personal information about you when you use the Hostwebo Platform. This information is necessary for the adequate performance of the contractual arrangement between you and us and to allow us to comply with our legal obligations. Failing to provide any of this data or deciding to delete or object to the processing of any of such data may result in the deactivation of your Hostwebo Account.

• Account Signup Information: When you sign up to Hostwebo, we require you to provide a minimum of information—email address and password. In some particular cases, we ask you to provide more information, such as your first and last name, identity verification, and contact details. This information is required when you are applying for a domain name registration and indicated as the WHOIS information.
• Login information: We collect login scope and email scope from Google and email, name, and surname (depending on your choice) from Facebook (Meta).
• Identity Verification: To comply with ICANN rules before registering a new domain name, Hostwebo may collect identity verification information (such as images of your passport, national ID card, valid driving license, or other documents as required or permitted by applicable laws).
• Payment Information: To order and use features of the Hostwebo Platform (such as web-hosting, domain name registration), we may require you to provide certain financial information to facilitate payment processing. We use third-party (payment processor) services, so we do not collect and store credit card information (we receive information about the payment status and store only the last 4 credit card digits).
• Communications, Chats, Messaging: When you communicate with Hostwebo (using the general inquiries window), we collect information about your communication and any information you choose to provide or disclose. To respond to your request, we may access information provided in your Hostwebo Account, purchase history, etc.
• Job applicants’ information: We also collect information that you provided to us by applying to any of the open career positions published at Hostwebo’s career page, by e-mail, or otherwise. For more details, see Section 5 below.
• Visitors and users of our User’s websites or services: We may also collect information pertaining to visitors and users of our User’s websites or services (“Users-of-Users”), solely for and on our Users’ behalf.
• You may also choose to provide us with information when you fill in a form, conduct a search, update or add information to your Hostwebo Account, respond to surveys, post to community forums, participate in promotions, or use other features of the Hostwebo Platform. We advise against posting any information you don’t wish to make public on the Hostwebo Platform. If you upload any content to your account or post it on your Website and provide it in any other way as part of the use of any Service, you do so at your own risk.

Hostwebo processes information you provide to us on the legal basis of:

• Your consent, expressed when voluntarily submitting and filling your Personal Data details in sign-up forms, by e-mail, request or inquiries window, etc.;
• Conclusion and performance of contractual arrangements and obligations between Hostwebo and the User;
• Pursuance of legitimate interests of Hostwebo, as Data Controller and manager of Hostwebo platform;
• Compliance with a legal obligation to which Hostwebo is subject, including, but not limited to, ICANN rules.

Disclaimer:

Please always take care and observe at least the following minimum requirements for the protection of your personal information:

• Please omit using your name, address, telephone number, e-mail, personal identification number, date of birth, bank account number, card number, other special (sensitive) data, etc. in the subject of the request or file name;
• Please omit using your personal code, payment card number, and other financial information and details, health, family member details, or other specific (sensitive) data, in the texts of requests, e-mails, or similar communication to us;
• Please make sure that the remaining personal data is only indicated to the extent necessary for the purposes for which the letter, request, or inquiry is sent.

Right to delete your data:

You may at any time access and edit, update, or delete your contact details by logging into your Hostwebo platform Account.

Please note that you will only be able to delete your email during the deactivation of your Hostwebo Account. To deactivate your Account, please send your request to gdpr@hostwebo.com, and you will be provided with further guidance.

Information related to the calls or meetings you participate in:

In cases where you call Hostwebo or schedule an appointment for a meeting, such conversations will be recorded by Hostwebo International Ltd. for quality management purposes. As a result, we will be able to maintain and improve the quality of Hostwebo services based on Hostwebo’s quality standards and policies. For this purpose, we will process the following data: email address, date and time of conversation, its duration, audio and/or video recording, and any other personal data provided by you voluntarily during the conversation. Also, the provided email address and/or phone number may be used for the purpose of allowing you to reach us or contacting you regarding your matter.

In such cases, processing is necessary for the purpose of the legitimate interests pursued by Hostwebo (under Article 6(1)(f) of GDPR) or is based on your consent when you consent to video recording by turning the video on or providing certain data voluntarily (under Article 6(1)(a) of GDPR).

The recordings will be kept for up to 30 days and deleted thereafter as soon as technically feasible.

3.2. Information We Collect when You use the Platform

When you use the Hostwebo Platform or contact us directly by any communication channel, we may collect information, including personal information, about the services you use and how you use them.

This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Hostwebo Platform.

Automatic collection of data:

• Log data and Device information: We automatically collect log data and device information when you access and use the Hostwebo Platform, even if you have not created a Hostwebo Account or logged in. That information includes, among other things: Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
• Tracking technologies and Cookies: We use cookies, beacons, tags, scripts, and other similar technologies, such as CI codes (click tracking), ISC (source tracking), and ITC (item tracking codes). We also automatically collect information about the device’s operating system, phone model, device ID, and customer number. For more detail information on the use of these technologies, see our Cookies Policy.
• Usage information: We use a tool called “Google Analytics” to collectHere is the revised continuation of the Privacy Policy for “Hostwebo”:

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Usage information: We use a tool called “Google Analytics” to collect information about your interactions with the Hostwebo Platform, such as the pages or content you view, your searches for Listings, bookings you have made, and other actions on the Hostwebo Platform. Google, Inc. plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site. For more information, please visit Google.

Geo-location data: We collect information about your approximate location as determined by data such as your IP address to offer you an improved user experience and comply with applicable legal requirements, such as taxes, pricing, etc. Such data may be collected only when you access the Hostwebo platform using your device.

Hostwebo processes this information on the legal basis of:

• Your consent;
• Conclusion and performance of contractual arrangements and obligations between Hostwebo and the User;
• Pursuance of legitimate interests of Hostwebo, as Data Controller and manager of the Hostwebo platform.

4. HOW WE USE YOUR DATA?

We use, store, combine, and process information, including personal information, about you to provide, understand, improve, and develop the Hostwebo Platform, create and maintain a trusted and safer environment, and comply with our legal obligations.

• To Identify: Personal identification information is collected and processed for User identification, as well as for the use of services and domain name registration. This information may also be used to provide Users with support, notify them about updates or improvements, and provide information about changes to any Terms of Use (including changes to this Policy) or other important information.

• To Create and Maintain a Trusted Environment: We verify or authenticate information or identifications provided by you (such as ID number, email, or phone numbers). We also use collected information to detect and prevent fraud, spam, abuse, security incidents, and other illegal and harmful activities.

• To Create Aggregated Statistical Data: We carry out market research and analysis necessary for running our business, improving our services, and using aggregated and/or inferred non-personal information to evaluate our customers’ needs, sales, and other trends in our activities.

• To Stay Connected: We use information about data usage, devices, and operating systems to diagnose problems with our servers, administer our Platform, make decisions about retiring SDKs/OS versions, identify characteristics of major users, optimize our applications and services, and make your browsing and purchasing experience more enjoyable.

• To Customize Marketing: To provide more customized offers to our Users, we may conduct data analysis based on information you provide to us, your interactions with the Hostwebo Platform, and its Users.

• To Send Service and Billing Messages: Hostwebo may also contact you with important information regarding our Services or your use of them. For example, we may send you a notice (through any communication channels available to us) if a certain Service is temporarily suspended for maintenance, reply to your support ticket or email, send you reminders or warnings about upcoming or late payments for your current or upcoming subscriptions, forward abuse complaints regarding your hosting plan, or notify you of material changes in our Services. Such communication is essential; for this reason, no opt-out options are available to avoid receiving such Service and Billing Messages unless you are no longer a Hostwebo User (which can be done by deactivating your Account).

• To Inform You About the Status of Unfinished Orders: We may send you an email notification about the status of your unfinished order. Such notifications are based on our legitimate interest in improving your experience with us and assisting you with any issues related to your orders. You have the full right to opt out of receiving such notifications at any time through the unsubscribe link provided in the email or your account settings.

• To Register Domain: In certain jurisdictions or pursuant to ICANN or specific registries’ rules, domain name registration information must be made available and accessible to the public through a “WHOIS” search. The WHOIS database is a publicly accessible database that lists domain name registration information for a particular domain name, the name server(s) to which the domain name points, and the domain name’s creation and expiration date. The domain name registration information you provide is stored by Hostwebo and is made available to the public through WHOIS searches. Hostwebo may deposit your domain name registration information with a third-party escrow provider to comply with ICANN requirements. At times, Users may receive solicitations that result from searches of the publicly available WHOIS database by other companies or individuals. Any such solicitations or email communications do not come from Hostwebo, and Hostwebo is not responsible for the use of WHOIS information by third parties. Hostwebo acts only based on ICANN rules and requirements. For more information, see: ICANN WHOIS.

• To Contact You: In order to notify you regarding your Account, troubleshoot problems with your Account, resolve a dispute, collect fees or monies owed, poll your opinions through surveys or questionnaires, send updates about our company, or otherwise contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and the portal.

• To Get Feedback: We may contact you via email to invite you to review any services and/or products you received from us to collect your feedback and improve our services. We might use an external company to collect your feedback, which means that we will share your name, email address, and reference number for this purpose.

• To Provide, Operate, and Improve the Services.

• To Enhance Data Security and Prevent Fraud.

• To Comply with Applicable Laws and Regulations.

5. JOB APPLICATIONS

Hostwebo welcomes all qualified Applicants to apply to any of the open positions published on Hostwebo’s career page by sending us their contact details and CV (“Applicants Information”) via the relevant Position Application Form on our Website or through any other means provided by us.

We understand that privacy and discretion are crucial to our Applicants and are committed to keeping Applicants’ Information private and using it solely for Hostwebo’s internal and group companies’ recruitment purposes (including identifying Applicants, evaluating their applications, making hiring and employment decisions, and contacting Applicants by phone or in writing).

Hostwebo may retain Applicants’ Information submitted to it for no longer than one year after the applied position has been filled or closed. We collect this information to reconsider Applicants for other positions and opportunities at Hostwebo; we can use their Applicants’ Information as a reference for future applications submitted by them; and if the Applicant is hired, for additional employment and business purposes related to his/her work at Hostwebo.

If you previously submitted your Applicant Information to Hostwebo but now wish to access it, update it, or have it deleted from our systems, please contact us at gdpr@hostwebo.com.

6. INFORMATION PERTAINING TO VISITORS AND USERS OF OUR USER’S WEBSITES OR SERVICES

We may collect, store, and process certain information pertaining to visitors and users of our User’s websites or services, solely on our Users’ behalf and at their direction. Each of our Users is able to collect and manage information, including personal data, via their website. Such information and personal data are then stored with Hostwebo. For such purposes, within the meaning of the GDPR, Hostwebo may, in certain limited cases as specified in the Terms of Service, be considered a “data processor” of such information pertaining to visitors and users of their websites or services. The Users controlling and operating such User websites shall be considered the “data controllers” of such information and shall be solely, completely, and fully responsible and liable for complying with all laws and regulations that may apply to the collection and control thereof, including all privacy and data protection laws of all relevant jurisdictions.

Users shall be solely, completely, and fully responsible for the security, integrity, and authorized usage of information related to visitors and users of their websites or services and for obtaining consents, permissions, and providing any fair processing notices required for the collection and usage of such information.

Hostwebo has no direct relationship with the individual visitors and users of our User’s websites or services whose personal data it processes. If you are a customer of any of our Users and would like to make any requests regarding your personal data, please contact such User(s) directly.

For more information about data processing arrangements between us and our Users, please see our Terms of Service.

7. DIRECT MARKETING AND SERVICE EXPIRATION NOTICES/RENEWAL REMINDERS

When creating an Account on our Platform, subject to the available preferences, you are free to give consent and/or opt-out from receiving various offers and/or notices directly to your e-mail, phone (SMS and/or WhatsApp messages), or in your Account. We use provided contact details and your preferences for direct marketing (by sending various offers or newsletters) and/or Service expiration notices/renewal reminders.

This communication, depending on your preferences, may be personalized by taking into account any other information you have provided to us (e.g., location, social media profile information, purchase history, etc.) or we have collected or generated from other sources as described below.

Please note that in case you subscribe to service expiration notices/renewal reminders via SMS/WhatsApp, it is our right, but not an obligation, to send such notices/reminders for each Service.

Right to Object / Revoke Consent:

If a User wishes to change their communication preferences (revoke consent or object), they are free to exercise such an option at any time by (1) following the instructions to unsubscribe in the received email (usually, by clicking on a link for that purpose at the bottom of our e-mail) / text message; (2) visiting and adjusting the User’s personal account settings (communication preferences).

You may also refuse to receive information from us at any time by sending an email to gdpr@hostwebo.com.

 

8. OTHER USES OF YOUR PERSONAL DATA

• Developing Platform: We use data, including public feedback, to conduct research and development to improve our platform, providing you and others with a better, more intuitive, and personalized experience and driving membership growth.

• Customer Support: We use data to help resolve issues. This includes investigating, responding to, and resolving complaints (e.g., bugs).

• Aggregate Insights: We use data to generate aggregated insights that do not identify you.

• Security and Investigations: We use data for security, fraud prevention, and investigations, including examining communications if necessary to prevent harm or violations of our Terms of Use.

9. SOURCES OF PERSONAL DATA

We collect and receive your Personal data from yourself (including your device) as well as from the following sources:

• Social network operators (such as Facebook, Google, etc.);
• Third-party service providers, suppliers, and our partners;
• Other legal sources.

10. RETENTION AND DELETION

We generally retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Where your personal information is no longer required, we will ensure it is securely deleted.

If you would like to stop us from using your personal information, you shall request that we erase your personal information and close your Hostwebo Account.

After deactivating the Account, we will still retain the following data for compliance with applicable legal requirements (such as tax, accounting, legal reporting, AML) for as long as legally required:

• Profile with depersonalized information (we will change your email into user@deleted.com, erase your name, surname, and contact information) like purchased services, login information, payment information, etc.

Please also note that we may further retain some of your personal information in such cases (i.e., after closure of your Hostwebo Account):

• As long as it is necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. If Hostwebo suspends your Hostwebo Account for safety reasons, we may retain certain information from that Hostwebo Account to prevent that User from opening a new Hostwebo Account in the future;
• To the extent necessary to comply with our legal obligations. Hostwebo may keep some of your information for tax, legal reporting, and auditing obligations;
• Forum posts or other publicly visible information may continue to be publicly available on the Hostwebo Platform, even after your Hostwebo Account is deactivated. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database but are disassociated from personal identifiers;
• To resolve disputes;
• To enforce our agreements and/or pursue or protect our legitimate interests;
• As we protect the Hostwebo Platform from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period;
• Domain name registration data: To register a domain, we are required to provide personal information about the owner of the domain; this information is shown in the WHOIS directory and is public. For more information, please visit ICANN.

11. DATA TRANSFERS AND USE OF THIRD-PARTY SERVICES

While collecting and processing your Personal Data, we may perform data transfers to various third parties.

11.1. With Your Consent

We will share your Personal Data with companies, organizations, or individuals outside our group of companies when we have your consent to do so.

11.2. Where Do We Process Your Personal Data?

Users’ Personal Information may be maintained, processed, and stored by Hostwebo and our authorized affiliates and service providers in the United Kingdom, Netherlands, Lithuania, or Cyprus, and in other jurisdictions as necessary for the proper delivery of our Services and/or as may be required by law.

Job Applicants’ Information will be maintained, processed, and stored in Lithuania, in the applied position’s location(s), and as necessary, in secured cloud storage provided by our Third-Party Services.

Hostwebo International Ltd is based in Cyprus, which is a member of the EU and offers an adequate level of protection for the Personal Information of EU Member State residents.

Hostwebo affiliates and service providers (such as third-party data centers, servers, website design, administration services, online traffic and website analysis, statistics, direct marketing services, mailers, messengers, email service providers, etc.) that store or process your personal data, as well as personal data of your users on Hostwebo’s behalf, are each contractually committed to keeping it protected and secured, in accordance with industry standards and regardless of any lesser legal requirements that may apply in their jurisdiction (see below).

Domain name registration data and identification data are shared with third parties in accordance with ICANN rules. For more information, see ICANN WHOIS.

We may share non-personally identifiable information publicly as well as with our partners—publishers, advertisers. For example, we may share information publicly to show trends about the general use of our platform.

If we are involved in a merger, reorganization, acquisition, or sale, we will continue to ensure the confidentiality of any Personal Data and give all affected Users appropriate notices.

Some of our servers are located outside the EU or European Economic Area (EEA), such as the US, Brazil, Singapore, or Indonesia; therefore, depending on your choice or the Services, your personal data, as well as personal data of your users, might be transferred to processors, sub-processors, or other data recipients established in such third countries (i.e., data centers and servers located outside the EU or EEA). We will ensure that the said personal data will be transferred only if there is a sufficient basis for this under the GDPR and other applicable legal acts.

Standard Contractual Clauses for Data Transfers Outside the EU or EEA: Your personal data, as well as personal data of your users, might be transferred to processors, sub-processors, or other data recipients established in third countries (i.e., data centers and servers located outside the EU or EEA). For such transfers to be compatible with the requirements of GDPR, we have concluded with the data processors and/or sub-processors relevant agreements on such data transfers outside the EU or EEA, which comply with the European Commission approved standard contractual clauses for data transfers from data controllers in the EU to data processors and/or controllers established outside the EU or European Economic Area (EEA). For more information, see European Commission – Standard Contractual Clauses. For the said purposes and to the extent relevant, we have deemed that the said agreements were concluded on your behalf and under your instructions, all in line with Art. 46 of GDPR.

Other Grounds for Data Transfers Outside the EU or European Economic Area (EEA): Your personal data, as well as personal data of your users, might be transferred to data recipients established in third countries on other legal grounds compatible with the requirements of GDPR (Art. 45-49).

Transfer, Disclosure of Data to Competent Authorities: In certain situations, Hostwebo may be asked to disclose personal data in response to lawful requests by public authorities, other competent authorities, including when it is required to meet national security or law enforcement requirements, and will do so where permitted by local data protection laws.

11.3. Data Localization Obligations

If you reside in a jurisdiction that imposes “data localization” or “data residency” obligations (i.e., requiring that Personal Information of its residents be kept within the territorial boundaries of such jurisdiction), and this fact comes to our attention, we may maintain your Personal Information within such territorial boundaries, if we are legally obligated to do so.

You acknowledge that while doing so, we may continue to collect, store, and use your Personal Information elsewhere.

11.4. Targeting, Advertising

We also use Facebook, Google, and other advertising and marketing tools. You should carefully read the privacy policy of these service providers. More information on targeted advertising, as well as your opt-out rights and other rights, can be found on the respective websites of these service providers – Facebook Ads; Google Ads.

11.5. Social Media Features

Our Services include certain Social Media features and widgets, single sign-on features, such as the “Facebook Connect” or “Google Sign-in,” the “Facebook Like” button, the “Share this” button, or other interactive mini-programs (“Social Media Features”). These Social Media Features may collect information such as your IP address or which page you are visiting on our Website, and may set a cookie to enable them to function properly. Social Media Features are either hosted by a third party or hosted directly on our Services. Your interactions with these third parties’ Social Media Features are governed by their respective policies.

11.6. Our Legal Obligation to Use or Disclose Personal Data

We will reveal your Personal Data to state and public authorities without your prior permission only when we are legally required to provide information, including taking legal action to defend our rights, as well as in cases where we have a belief in good faith that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process, or enforceable governmental request, enforce applicable Terms of Services, including investigation of potential violations, detect, prevent or otherwise address fraud, security, or technical issues.

11.7. Other

We may share your personal data in manners other than as described above, pursuant to your explicit consent, or if we are legally obligated to do so.

12. SECURITY

Hostwebo has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic, and procedural measures. Among other things, we offer HTTPS secure access to most areas on our Services. We also regularly monitor our systems for possible vulnerabilities and attacks and seek new ways and Third-Party Services to further enhance the security of our Services and protect our Visitors’ and Users’ privacy.

Regardless of the measures and efforts taken by Hostwebo, we cannot and do not guarantee the absolute protection and security of your Personal Information or any other User Content you upload, publish, or otherwise share with Hostwebo or anyone else.

We, therefore, encourage you to set strong passwords for your User Account and avoid providing us or anyone with any sensitive information that could cause you substantial or irreparable harm if disclosed.

If you have any questions regarding the security of our Services, you are welcome to contact us at gdpr@hostwebo.com.

13. YOUR RIGHTS

You are entitled to a range of rights regarding the protection of your Personal Data, which are subject to limitations, restrictions, and conditions as laid down in GDPR and applicable law. Those rights include:

• The right to access the information we process about you;
• The right to rectify incorrect/inaccurate information about you;
• The right to transfer all or part of the information collected about you to you or another data controller, where technically feasible (the right to data portability; with limitations and restrictions as specified in the EU General Data Protection Regulation);
• The right to erase any data concerning you. Users may demand erasure of data without undue delay for legitimate reasons, e.g., where data is no longer necessary for the purposes it was collected, or where the data has been unlawfully processed;
• The right to the restriction of data processing. Users, for legitimate purposes, may obtain restriction of data processing from the controller;
• The right to object to the processing of Personal Data when processing is carried out on the basis of legitimate interest, as well as in cases of use of your personal data for direct marketing purposes, as specified above in this Policy.

Some of the rights above are easy to exercise: you may at any time access and edit, update, or amend your details, opt-out of receiving communications from us and our partners by visiting and adjusting your personal account settings, or by e-mailing: gdpr@hostwebo.com.

When you object to the processing of Personal Data when processing is carried out on the basis of legitimate interest, we will carefully consider such a request, which may result in your Account closure or deactivation.

Users have the right to lodge a complaint with the national Data Protection Agency in their country of residence if their rights may have been infringed. However, we recommend attempting to reach a peaceful resolution of the possible dispute by contacting us first.

12. SECURITY

Hostwebo has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic, and procedural measures. Among other things, we offer HTTPS secure access to most areas on our Services. We also regularly monitor our systems for possible vulnerabilities and attacks and seek new ways and Third-Party Services to further enhance the security of our Services and protect our Visitors’ and Users’ privacy.

Regardless of the measures and efforts taken by Hostwebo, we cannot and do not guarantee the absolute protection and security of your Personal Information or any other User Content you upload, publish, or otherwise share with Hostwebo or anyone else.

We, therefore, encourage you to set strong passwords for your User Account and avoid providing us or anyone with any sensitive information that could cause you substantial or irreparable harm if disclosed.

If you have any questions regarding the security of our Services, you are welcome to contact us at gdpr@hostwebo.com.

13. YOUR RIGHTS

You are entitled to a range of rights regarding the protection of your Personal Data, which are subject to limitations, restrictions, and conditions as laid down in GDPR and applicable law. Those rights include:

• The right to access the information we process about you;
• The right to rectify incorrect/inaccurate information about you;
• The right to transfer all or part of the information collected about you to you or another data controller, where technically feasible (the right to data portability; with limitations and restrictions as specified in the EU General Data Protection Regulation);
• The right to erase any data concerning you. Users may demand erasure of data without undue delay for legitimate reasons, e.g., where data is no longer necessary for the purposes it was collected, or where the data has been unlawfully processed;
• The right to the restriction of data processing. Users, for legitimate purposes, may obtain restriction of data processing from the controller;
• The right to object to the processing of Personal Data when processing is carried out on the basis of legitimate interest, as well as in cases of use of your personal data for direct marketing purposes, as specified above in this Policy.

Some of the rights above are easy to exercise: you may at any time access and edit, update, or amend your details, opt-out of receiving communications from us and our partners by visiting and adjusting your personal account settings, or by e-mailing: gdpr@hostwebo.com.

When you object to the processing of Personal Data when processing is carried out on the basis of legitimate interest, we will carefully consider such a request, which may result in your Account closure or deactivation.

Users have the right to lodge a complaint with the national Data Protection Agency in their country of residence if their rights may have been infringed. However, we recommend attempting to reach a peaceful resolution of the possible dispute by contacting us first.

14. ACCEPTANCE OF THIS POLICY

We assume that all Users of the Hostwebo Platform have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our website and mobile applications. We reserve the right to change our Policy at any time and will inform you as indicated in Section 17. Continued use of Hostwebo’s website and mobile applications implies acceptance of the revised Policy.

This Policy is an integral part of Hostwebo’s Terms and Conditions.

We will ask for your consent before using information for a purpose other than those set out in this Policy.

15. CONTACTS

For all your requests or comments concerning this Privacy Policy, please contact: gdpr@hostwebo.com.

16. APPLICATION OF POLICY

Our Policy applies to all of the services offered by us and our affiliates, including HOSTWEBO.

17. AMENDMENTS

Our Policy may change from time to time. We will post any Policy changes on our website and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notification of Policy changes).

18. FURTHER INFORMATION

If you have any further questions regarding the data Hostwebo collects, or how we use it, please feel free to contact the Data Protection Officer at the details indicated above.