Setting Up an Autoresponder for an Email Address

Autoresponders allow you to send automatic replies to emails received on a specific address, such as for vacation notices or customer acknowledgment. Here’s how to set one up in Plesk.

Step 1: Log in to Plesk #

1. Open your web browser and go to the Plesk login page.
2. Enter your credentials and click Log in.

Step 2: Navigate to the Mail Section #

1. In the Plesk dashboard, locate and click on Mail in the left-hand menu.
2. Find the email account for which you want to set up an autoresponder.

Step 3: Access Autoresponder Settings #

1. Click on the Email Address you want to modify.
2. In the email account settings, locate and click on the Auto-Reply tab.

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Step 4: Configure the Autoresponder #

1. Enable the Switch on auto-reply checkbox.
2. Fill out the required fields:
   • Auto-reply Subject: Enter the subject of the auto-reply email (e.g., “Out of Office” or “Thank You for Contacting Us”).
   • Auto-reply Text: Type the message you want to send automatically (e.g., “I am currently out of the office and will reply to your email as soon as possible.”).
   • Forward To: Optionally, forward incoming emails to another address while sending the autoresponse.
   • Start and End Dates: Optionally, set the autoresponder to activate and deactivate automatically on specific dates.
3. Click OK to save your changes.

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Step 5: Test the Autoresponder #

1. Send a test email to the account with the autoresponder enabled.
2. Verify that the auto-reply is received with the correct subject and message.

Tips #

• Use professional and clear language in your auto-reply message.
• If forwarding emails, ensure the recipient address is active and monitored.
• Double-check start and end dates to avoid unnecessary autoresponses after you return.